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I get 'timed out' status during cryptocurrency transaction

To prevent the occurrence of 'timed out' statuses, it's recommended to use personal or non-exchange wallets for payments. Exchange wallets often experience variable transaction times due to factors like network confirmations, exchange policies, technical issues, the type of cryptocurrency, network congestion, and transaction fees. Understanding these factors can help in planning your transactions more effectively.

Key Points to Remember:

1. Network Confirmations are crucial for the validation of transactions. The time needed varies based on network activity and transaction fees.

2. Exchange Policies may include additional steps for transaction verification, leading to potential delays.

3. Technical Issues and Network Congestion can unpredictably affect transaction times.

4. Cryptocurrency Type and Transaction Fees directly influence the speed of transaction confirmations.

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IMPORTANT NOTICE
The transaction is only considered confirmed once a receipt is printed and/or a green tick animation is displayed. In all other cases, the transaction is not deemed complete. If a guest insists that their payment has gone through but you didn't get the receipt, please contact us through our support service by clicking the "need help" button under the transaction in question.


Here at ivendPay, we're excited to support you on this journey, providing the guidance and technology you need to succeed. Together, we're making crypto payments as straightforward and dependable as traditional ones. Let's continue to innovate and lead in this dynamic digital landscape!

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