Once a customer completes a payment and the PoS terminal prints out the receipt, the cryptocurrency immediately gets credited to your account. Here’s how you can access and withdraw these funds:
Access Your Wallet: Go to https://app.ivendpay.com/wallets where you’ll find a list of all the cryptocurrencies available to you. This page acts as your digital wallet on ivendPay.
Select Your Currency: Click on the cryptocurrency you want to withdraw. You'll then need to enter your personal wallet address in the "address" field. This is where your funds will be sent.
Enter the Amount: Specify how much you want to withdraw and click on the ‘withdraw’ button.
That's all there is to it! The funds should arrive in your personal wallet within a few minutes. Please note, in rare instances, the transfer could take up to 3 hours due to processing times or network congestion. Our system is designed to ensure that accessing your funds is a seamless process, allowing you to manage your cryptocurrency payments efficiently.
More info could be found here
If after 3 hours the funds have not arrived, please send an email to support@ivendpay.com, and we will sort everything out in the best way possible.
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